MARWAN ABDELAZIZ SHEHATA
Sales Associate
Profile summary
Customer-focused Sales Associate with 6 years of experience in high-volume fashion retail with leading international brands including ZARA, LC Waikiki, and DeFacto. Skilled in customer service, styling, visual merchandising, upselling, cross-selling, inventory management, RFID systems, and POS operations. Proven ability to exceed sales targets, enhance customer satisfaction, and maintain excellent store presentation in fast-paced retail environments.
Career highlights
Exceeded Sales Goals Consistently: Consistently exceeded sales goals by 25% at DeFacto, supporting store growth and profitability.
Increased Customer Loyalty Significantly: Increased customer loyalty by 20% by assisting customers with product selection and styling advice at LC Waikiki.
Key skills
Professional experience
• Processed 50+ daily transactions with accuracy and efficiency at POS. • Assisted customers with product selection, sizes, and styling advice, increasing customer loyalty by 20%. • Exceeded monthly sales targets by 20–25%, boosting store profitability. • Handled returns, exchanges, and daily cash balancing following company policy. • Supported onboarding and training of 8 new employees to strengthen team performance.
- Processed 50+ daily transactions with accuracy and efficiency at POS
- Assisted customers with product selection, sizes, and styling advice, increasing customer loyalty by 20%
- Exceeded monthly sales targets by 20–25%, boosting store profitability
- Handled returns, exchanges, and daily cash balancing following company policy
- Supported onboarding and training of 8 new employees to strengthen team performance
• Managed daily stock operations and replenishment for 3,000+ SKUs. • Assisted 40+ customers daily, providing styling and product recommendations, increasing repeat visits by 18%. • Conducted regular stock audits, ensuring 100% inventory accuracy. • Maintained attractive visual merchandising for promotions and new arrivals. • Trained and coached team members on sales and stock procedures to enhance efficiency.
- Managed daily stock operations and replenishment for 3,000+ SKUs
- Assisted 40+ customers daily, providing styling and product recommendations, increasing repeat visits by 18%
- Conducted regular stock audits, ensuring 100% inventory accuracy
- Maintained attractive visual merchandising for promotions and new arrivals
- Trained and coached team members on sales and stock procedures to enhance efficiency
• Delivered exceptional customer service and styling recommendations, increasing repeat customers by 22%. • Consistently exceeded sales goals by 25%, supporting store growth and profitability. • Oversaw inventory organization and created visually appealing displays. • Mentored 10+ new team members, improving productivity and service quality. • Assisted in executing in-store marketing campaigns and product launches to boost sales.
- Delivered exceptional customer service and styling recommendations, increasing repeat customers by 22%
- Consistently exceeded sales goals by 25%, supporting store growth and profitability
- Oversaw inventory organization and created visually appealing displays
- Mentored 10+ new team members, improving productivity and service quality
- Assisted in executing in-store marketing campaigns and product launches to boost sales